UNCONTESTED INVESTING

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen unpack the hidden return on investment behind great customer service in real estate. They break down how tenant experience drives income stability, reduces vacancy and turnover, and ultimately increases property value. From predictable communication and preventative maintenance to celebrating tenant milestones and leveraging online…

In this episode of Uncontested Investing, Nate and Suzanne discuss how real estate investors can create a five-star customer experience throughout every stage of a transaction. From the first phone call and property walkthrough to presenting offers, maintaining communication through closing, and following up afterward, they examine the habits that build trust, strengthen relationships, and…

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen examine how exceptional customer service can transform tenant relationships into long-term assets for real estate investors. We explore proactive communication, preventive maintenance, transparency during rent increases, and the small gestures that build trust and encourage tenant retention. The discussion also covers balancing professionalism with…

In this episode of Uncontested Investing, we sit down with Bryan Lysikowski, President of Property Services at Genstone, to talk about what it really takes to build and scale a vertically integrated real estate services company. Bryan shares his journey from starting ZVN Properties in 2005 on the field services and property preservation side, to…

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen conclude their series on the many paths to success in real estate investing by examining the role social media plays in today’s market. They discuss how investors can leverage platforms such as Instagram, Facebook, LinkedIn, TikTok, YouTube, and X to build credibility, attract opportunities,…

In this episode of Uncontested Investing, Nate Zielinski and Suzanne Andresen pick up where they left off, diving deeper into the traits that separate average investors from consistently successful ones. Focusing on how risk tolerance, risk management, decisiveness, and problem solving work together, they break down the decision-making framework that drives real results in real…